Why You'll Love Us

Getting a ride is as easy as picking up the phone…

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You can call a dedicated phone line where an Arrive concierge will immediately dispatch a car that meets your unique needs.

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We store your favorite destinations, so ordering a ride is easy.

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Using Arrive usually costs less than taking a taxi – and it’s more enjoyable!

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There’s no need to pay the driver directly, so when you arrive at your destination you can just say, “Thanks!”

What Our Users Are Saying...

You are my favorite smart phone. 🙂

Melba B.Member - Hayward, CA

Just a small note from a big fan...thank you again for the amazing way you all wrangle the Lyft system for us. Today we got a free recipe for fresh pineapple pie from one driver, and tips on taco trucks from another. Not to mention the comfy fast transport. By a thousand miles, this beats sitting in our own metal box fuming about the lack of handicap spaces. Thank you for opening the windows!!!!

Ann B.Member - El Cerrito, CA

Arrive has consistently provided a timely ride for me when needed. I particularly like the idea of speaking with people at Arrive who know who you are. They go the extra mile to ensure that the driver picks you up and provides any needed assistance.

Ken SmithMember - San Diego, CA

I use this service for my mom. She loves it. She calls in when she needs a ride and they set everything up for her. Thanks Amy and Liz for your hard work in setting this up.

Kim O.Daughter of a member - Pawtucket, RI

This service is just what my family was looking for our 84-year-old mother. She no longer wanted to drive but didn’t want to lose her ability to be mobile. Yes - she still has a flip phone with no interest in getting a smart phone.

This service is so easy. She calls Arrive and within minutes she has a car at her door. She always tells me how much she loves this service. I am so grateful for Arrive and highly recommend them.

Kristin L.Daughter of a member - Fremont, CA

My Mom is 91 years old and last year she decided to stop driving... I heard about Arrive Rides on the radio and I called Amy. Amy is the best! She got my account set up, we created a profile of the main places my Mom goes, and I rode with my Mom the first two times to make sure she understood how it works.

My Mom has been using Arrive rides for over a year now and she often says to me, "I really like my ride service!" I have even gone to pick up my Mom to go to lunch, and then call Arrive Rides to take her back home when I am pressed for time.

Arrive Rides in the best!

Kenny J.Son of a member - Oakland, CA

Initially my [85-year-old] mom was a little apprehensive since it was all new to her, but she loves it. She’s now free to run errands, go to lunch and she’s even recently starting going to senior exercise classes. It gives her peace of mind, and also gives peace of mind to my sisters and myself. After she’s taken a trip I usually check in with her to see how it went, and she normally has said her drivers were great, and it was ‘easy peasy’ using the service.

JanetDaughter of a member - Union City, CA

I would like to express my gratitude to this organization. I am almost totally blind and do not drive. Due to your service, I have the freedom to go out in the evening and to places, where there is no public transportation without having to depend on friends or taxi cabs.

Marianne HaasMember - Berkeley, CA

Just wanted to thank you for the huge relief, big fun, and even at times wild joy of being able to use your service for the first time yesterday.

Cannot say how reassuring it is to have you smart and friendly humans making our arrangements, versus robots.

All the drivers felt safe and reliable--plus the smart women driving us in to Berkeley and Oakland also offered humor, wisdom, and even bottled water and mints. We were also impressed with how expertly our Oakland-to-home driver negotiated routes and lanes to get us home in record time given the traffic. And the super convenient drop offs were way better than trying to hunt for scarce handicap parking.

Big, big thanks and cheers.

AnnMember - El Cerrito, CA

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