How to make a tough job tougher

When I order myself a ride from home—using my iPhone—the driver tends to pull up to my neighbor’s house, a few doors down. It’s just the GPS being a little wonky on our street. That’s no problem for me; I just trot over there and hop in. But of...

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Welcome to our new concierges!

Almost since our launch, it’s been just three of us dispatching rides for our members. I just checked: that’s 11,493 rides that have gone out under the watchful eye of Liz, Amanda or myself. PHEW.   But we knew this day would come...

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How to make Uber and Lyft work for you

Many seniors invest in smartphones for the convenience of ordering on-demand transportation from Lyft or Uber. Unfortunately, if you’re new to smartphones and their apps, sometimes there’s a steep learning curve for ordering rides—and you’ll get...

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How to Report Someone to the DMV

If you’ve tried to have a conversation with a loved on about giving up driving and it hasn’t gone well, you’re not alone. It can be difficult for people to admit it’s time to hand over the keys. It’s not usually something that occurs with just...

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Why Arrive is no longer on Facebook

Today Arrive Rides made the decision to shut down its Facebook account. As Facebook’s privacy neglects have piled up, I’ve personally considered shuttering my own account. But I felt trapped by my business’ account. Social media is supposed to be...

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