How to make a tough job tougher

When I order myself a ride from home—using my iPhone—the driver tends to pull up to my neighbor’s house, a few doors down. It’s just the GPS being a little wonky on our street. That’s no problem for me; I just trot over there and hop in. But of...

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Welcome to our new concierges!

Almost since our launch, it’s been just three of us dispatching rides for our members. I just checked: that’s 11,493 rides that have gone out under the watchful eye of Liz, Amanda or myself. PHEW.   But we knew this day would come...

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Why Arrive is no longer on Facebook

Today Arrive Rides made the decision to shut down its Facebook account. As Facebook’s privacy neglects have piled up, I’ve personally considered shuttering my own account. But I felt trapped by my business’ account. Social media is supposed to be...

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Arrive joins Senior Solutions!

I had a very typical conversation with a prospective Arrive Rides member this afternoon. She’s looking for transportation, yes, but she’s also wondering if I know of someone who can clean her house and handle her bills for her. I did...

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