How Arrive Works




What to Expect


Sign up to become a member. For $10/month plus the ride fare, you’ll have access to convenient, on-demand rides with one simple phone call.


We schedule an introductory conversation with you. You’ll chat one-on-one with an Arrive concierge, who will save your favorite destinations and your personal preferences in our database.


When you’re ready to ride, call us on our members-only phone line, talk to a real person, and let us know where you’d like to go.


We’ll order your car (via established, on-demand ride services like Uber and Lyft), let you know when it will arrive, and give you the driver’s details so you know who to look for. We’ll also be in touch with the driver to give them your destination and any special instructions.


 Enjoy your ride! We handle payment using the card you have on file, and send you a receipt when the ride is over. And don’t worry, we can always give you a quote before we order your car!


Senior transportation - businesswoman looking through car window

For more specifics, download our Step-by-Step Guide to Using Arrive!

When you’re ready, you can sign up online, or by calling us at 1-866-626-9879.

Sign Up Now!